FAQ

Where do you ship?

Right now, we are shipping only within the United States. Later on, we plan to expand, so stay tuned!

 

How long before I get my order?

All products are ready-made and ready to ship, so expect your order to be processed within 24-48 hours. USPS shipping times may vary.

 

Are your products vegan, hypoallergenic, eco-friendly...?

Our soaps, bath bombs, candles, and cream lotions are all vegan friendly. We use vegetable glycerins, shea butter, cocoa butter, and coconut oils for our products and we take care to use natural mica pigments and shimmers. Our fragrances are pure essential oils unless otherwise noted (some scents just aren't replicable with essential oils). Our lip balms and solid lotion bars may contain beeswax in some formulations, and this will always be noted in the ingredients. The candles and wax melts are made with 100% clean burning soy wax. 

 

Do you take returns?

Yes and no. We will accept returns and exchanges for unopened products only. This is for sanitary reasons. 

 

Have another question not answered here?

Feel free to email us at info@roseandtwigapothecary.com for general questions and sales@roseandtwigapothecary.com for any questions regarding your order!